PS5 Repair, By Mail

Whatever took your PlayStation 5 down — a broken HDMI port, a dead retimer chip, a console that won’t wake up — it’s almost always fixable at the board level. That’s the work we specialize in, and we do it for PS5 owners nationwide by mail. Original PS5, PS5 Slim, and PS5 Pro all welcome.

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  • 90-Day Warranty
  • Free Diagnosis
  • Photo Proof Before Payment
  • Nationwide Mail-In
  • Board-Level Specialist
PS5 mainboard under the microscope during HDMI port replacement

What we fix on the PS5

Each repair below has its own page with pricing and process details. Not sure which one you need? Start a request anyway — diagnosis is free either way.

Liquid damage on a PS5 is evaluated case-by-case after a free diagnosis — some boards clean up well, some don’t, and we’ll tell you honestly which yours is before you spend a dollar on the repair.

Which PS5 do you have? All of them qualify.

The original PS5 (disc or digital), the PS5 Slim, and the PS5 Pro share the same HDMI port pricing: $189. The Slim’s board layout differs in one important way, though, so heads up:

PS5 Slim owners: PS5 Slim consoles with encoder-chip damage are evaluated case-by-case — you’ll know before you pay anything. A straightforward port swap on a Slim is routine.

Symptoms we see on PS5s every week

  • TV reports "No Signal" even though the console powers on
  • Image drops out or flickers when the cable is touched
  • HDMI cable feels loose, crooked, or won’t click in
  • Beeps once but never boots, or shuts off within seconds
  • No lights, no fan — completely dead
  • Drink spill or other liquid exposure

PS5 repair pricing

PS5 HDMI Port Repair (incl. PS5 Pro)

$189

Intro price. Free diagnosis, 90-day warranty, free return shipping.

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PS5 HDMI + Retimer IC Repair

$239

Port and retimer chip replaced together. Same warranty and free return shipping.

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Anything outside those two — power faults, liquid exposure, prior repair attempts gone wrong — is quote-based board-level work with a $50 diagnostic credit applied to the repair. Your $40 deposit credits toward the total, and you only pay inbound shipping.

How mail-in PS5 repair works

  1. Tell us what’s wrong

    Two-minute request form. We review it and approve before anything ships.

  2. Pay the $40 deposit and ship

    Approval email includes a packing slip and deposit link. The deposit credits toward your total.

  3. Free diagnosis and photo quote

    Your PS5 goes on the bench on arrival. You get a quote with photos before any repair starts.

  4. Repaired, tested, shipped back free

    Tested on a real display, then returned with tracking under a 90-day warranty.

Full details, including packing guidance, on the how it works page. Turnaround is typically 2–3 business days on the bench once your deposit and console arrive, plus shipping.

PS5 repair questions

Do you repair the PS5 Slim and PS5 Pro?

Yes. HDMI port replacement is $189 across the whole family, PS5 Pro included. PS5 Slim consoles with encoder-chip damage are evaluated case-by-case — you’ll know before you pay anything.

How much does mail-in PS5 repair cost?

HDMI port replacement is $189 (intro price) and HDMI + retimer IC repair is $239. Other board-level faults are quote-based with a $50 diagnostic credit applied to the repair. Every price includes free diagnosis, a 90-day warranty, and free return shipping — you cover inbound shipping.

Will my saved games and account survive the repair?

HDMI and board-level work never touches the SSD, so your saves, account, and installed games stay put. We still recommend a cloud or USB backup before shipping, as with any repair.

How long does a PS5 repair take?

Typically 2–3 business days on the bench once your deposit and console arrive, plus shipping.

Shipping from Bozeman or MSU? Same service, same prices — details on ourPS5 repair page for Bozeman & MSU students.

Ready to get your console fixed?

Free diagnosis, 90-day warranty, photo proof before you pay — and you don't ship anything until we approve your request.

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